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FAQ's

Simply cart out the item in the preferred size and colour and proceed to check out once you have added your desired items to your cart.

Yes, you will need to register for an account to start purchasing with us. This will allow you to check out each time with greater ease as you can save the various mailing addresses that you may want to direct the parcel to.

You will be able to cart out the item as long as it is available on our site. If you are unable to cart out the items, the item might be out of stock. Do check back on the item shown on the website by refreshing the link.

Currently we only accept payments made via PayDollar.

Do quote the code under "Discount Code" which can be found at the Check Out Page.

We are unable to make amendments to your order once it has been confirmed. This will allow us to process your orders as quickly as possible.

Please contact our Customer Service Team if the Paydollar link does not work.

Restocks will be available if there are extras from backorders.

To be notified when the item is back in stock, please join our waiting list by submitting your name and email address on the product page and click "Add To Waiting List" option.

Yes, we do provide International Shipping via DHL services. The charges will be calculated at check out.

A backorder will arrive in 4-5 weeks’ time. We will place the order with our factory first before launching in online. Once launched online, there are limited slots available for each size, simply add the item into your cart and check out. This backorder does not close unless all slots are taken up (sold out). If there is demand, a second backorder might open. The item will be mailed to you upon the arrival of its shipment.

We do our best to ensure that the backorders arrive within the stipulated time. However, there are times where we experience delays due to unforeseen circumstances like weather (typhoon) or custom port checks. We will inform you if such a situation arises via email.

You will be able to find the items that are currently on backorder via "Current Backorders".

Your order in your account will be updated and the status will be reflected in your order. You will also receive email updates sent automatically by our system once your order is updated.

You can opt for us to mail the instock piece alongside with your backorder item to save on the shipping fees.

Alternatively, you can top up the additional shipping fees for the instock item to be mailed ahead.

If your order is eligible for 'Free Courier' (spending abobve $120) and includes backorder items, do note that your in-stock item(s) will be mailed first and all backorder items will be mailed together.

Yes, you may opt for self-collection at any of the below pick up points:

Love and Bravery HQ: 71 Geylang Lorong 23, #07-02, THK Building, Singapore 388386

Love and Bravery Retail Stores:

1) Tampines 1, 10 Tampines Central 1, #03-03, Singapore 529536

2) Income@Raffles, 16 Collyer Quay, #02-08A, Singapore 049318

3) Bugis Junction, 200 Victoria Street, #03-14, Singapore 188021

4) JEM, 50 Jurong Gateway, #02-49, Singapore 608549

Our scheduled deliveries to the stores are every Monday and Thursday, please head down for collection only after receiving an email update from us.

Measurements are provided for each design online, we measure our items laid flat across/down in inches. You may do the same with your own clothes for a better gauge.

We encourage all our items to be hand-washed and detergents/powder used shouldn't be too strong that might cause colours to fade.

We encourage steaming or ironing with low heat.

All confirmed orders (without backorder) will be processed for shipping within 2-3 working days.

We offer standard courier and self-collection.
Standard Courier: $2.80 (1 working day to reach your doorstep)

You may opt for self-collection at any of the below pick up points:

Love and Bravery HQ: 71 Geylang Lorong 23, #07-02, THK Building, Singapore 388386

Love and Bravery Retail Stores:

1) Tampines 1, 10 Tampines Central 1, #03-03, Singapore 529536

2) Income@Raffles, 16 Collyer Quay, #02-08A, Singapore 049318

3) Bugis Junction, 200 Victoria Street, #03-14, Singapore 188021

4) JEM, 50 Jurong Gateway, #02-49, Singapore 608549

Our scheduled deliveries to the stores are every Monday and Thursday, please head down for collection only after receiving an email update from us.

We offer shipping via DHL.

Your order status will be updated and you may check via your account. An email will also be sent to your registered email address with every update.

Please contact us via email at customers@loveandbravery.com. We will respond within one working day.

Please contact us via email at customers@loveandbravery.com. We will respond within one working day.

The shipping cost will be calculated at check out. All international orders will be shipped via DHL.

All prices are listed in Singapore Dollar. The respective credit card company will convert your currency to SGD.

Once you receive the update that your order has been shipped, you may track your order via this website, http://www.roadbull.com/ and keying in 'RB_LAB' together with your order number. For example: RB_LAB123456

We apologise if we had sent you a defective item. Please email us at customers@loveandbravery.com and we will respond within one working day.

All orders for return must be sent to Love & Bravery within 5 working days of receipt (Singapore).

We provide returns of items due to reasons such as incorrect size and colour purchased.

All orders for return must be sent to Love & Bravery within 5 working days of receipt (Singapore).

Email us at customers@loveandbravery.com and we will respond within one working day.

Additional postage charges will be borne by the customer unless an exchange is processed at our retail stores. Do note that online purchases are not applicable for items sold in stores. All online exchanges will be processed online before self-collection at the stores.

The piece will only be considered as a defective piece if the measurements of the item received falls outside the range of 0.5"-0.8".

Yes! Giftcards are available for purchase at this page!

Gift Vouchers will be valid for 1 year.

Please select "Forget Password" and a new password will be automatically generated and sent to your registered email. Do add customers@loveandbravery.com to your address book to prevent the email from landing into your junk or spam folder.

If you are unable to cart out the items, the item might be out of stock. Do check back on the item shown on the website by refreshing the link.

Please add customers@loveandbravery to your address book to prevent our newsletters from landing in your junk mail or spam folder.

Our office hours are from Monday - Friday, 10am-6pm and we will respond to all emails within one working day. However, there might be instances that your email gets missed, we sincerely apologize for the delay so go ahead and send us a chaser by sending us an email with a different subject head, do not reply to your original email as that will push your email further back.